When managing a church production—whether live or live-streamed—having a reliable communication system is crucial. But all too often, technical gear gets in the way of clear communication, leaving teams frustrated and disconnected. Knowing the right components and how to use them effectively can help streamline everything from sound to visuals, ensuring smooth operations even in high-pressure moments.

The backbone of any intercom system is the belt pack, a small but powerful device that allows users to communicate on the go. These come in both wired and wireless options, with wired models often offering a simple, cost-effective way to get a basic system up and running. Wireless belt packs offer more flexibility and are essential for larger setups where mobility is a must. These devices, connected through networks like Dante or PoE, make it easy to integrate with your existing infrastructure.

Intercom systems range from simple to highly complex. A matrix system, for example, centralizes all communication channels in one frame, allowing precise control over who can hear and talk to whom. This system is ideal for larger productions where managing multiple teams—like video, audio, and stage—requires clear, isolated communication. On the other hand, simpler party-line systems (often seen in smaller setups) allow groups to communicate in a more casual, less controlled way. While not as flexible, they can be more than sufficient for smaller teams or simpler services.

When people talk about "channels" in the context of intercoms, they're referring to groups of people communicating together. Think of it like a conference call—each team (audio, video, stage, etc.) has its own "line" so conversations stay organized. The more channels your system can support, the more you can customize communication for each team, ensuring everyone hears the right information at the right time.

Understanding how to match the right intercom components to your church's production scale will make all the difference in keeping your team connected and the worship experience seamless.